CAP1390: Information for ADR entities approved by the CAA

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Reference:CAP1390
Title:Information for ADR entities approved by the CAA
Description:This document includes guidance on regulatory and additional information requirements for ADR entities approved by the CAA, setting out the data ADR entities will need to hold about complaints and what needs to be reported to the CAA.
Status:Current
Review Comment:Addition of 'total number of disputes' field pg. 16
Version:1.1
Date:6 May 2016
View File:Open document in new windowDownload PDF572kb
Purchase Copy:Printed copy not available for purchase