CAP1602: ADR in the aviation sector - a first review

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Reference:CAP1602
Title:ADR in the aviation sector - a first review
Description:This report provides information on the CAA's role in complaint handling, the development and implementation of Alternative Dispute Resolution (ADR) in the aviation sector and includes feedback from consumers, businesses and ADR entities.
Status:Current
Review Comment:None
Version:1
Date:27 December 2017
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Purchase Copy:Printed copy not available for purchase