CAP1161: Consumer Programme for 2014 - 2015

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Title:Consumer Programme for 2014 - 2015
Description:The consumer work programme sets out what we intend to do this operational year for consumers, and why. Our intention is to explain in a consistent and coherent way how we plan to deliver our strategic objective to improve choice, value and fair treatment for consumers, as announced in our 2011-16 Strategic Plan. This publication should help us to measure and report on the success of our work and to ensure we remain focused across the CAA on delivering positive benefits to consumers. It will also promote a healthy market by providing our stakeholders with greater certainty about our priorities and how we are likely to respond to particular issues.
Review Comment:None
Date:July 2014
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Purchase Copy:Printed copy not available for purchase