CAP1500a: Compliance report – Airline questionnaires

Please find below details of the CAA Publication you have selected. Dependent on availability, you are able to download the file, or purchase a printed copy.


EU exit

Please note that, in the event of the UK leaving the EU without a negotiated agreement, some CAA website content and application forms may continue to carry the EASA logo or reference the EU or EASA rather than the UK CAA in the short term. These will be updated in due course following the UK’s departure from the EU. In the meantime, the guidance provided and the application forms accessed via the CAA website portal will continue to be valid.

Title:Compliance report – Airline questionnaires
Description:This report includes the questionnaires completed by the top 31 airlines detailing how they comply with various aspects of Regulation 261/2004, including care and assistance, denied boarding, downgrading and missed connections.

We have also released a full report on our findings, CAP 1500.

Review Comment:None
Date:22 February 2017
View File:Open document in new windowDownload PDF1.5mb*

*This is a large file. You may wish to 'right-click' the link and select 'save target as...' to save the file to your computer.

Purchase Copy:Printed copy not available for purchase