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UK Civil Aviation Regulations

These are published by the CAA on our UK Regulations pages. EU Regulations and EASA Access Guides published by EASA no longer apply in the UK. Our website and publications are being reviewed to update all references. Any references to EU law and EASA Access guides should be disregarded and where applicable the equivalent UK versions referred to instead.

CAP1500a: Compliance report – Airline questionnaires

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The CAA is committed to improving how we deliver services, please help us by completing a short survey about your experiences today

This report includes the questionnaires completed by the top 31 airlines detailing how they comply with various aspects of Regulation 261/2004, including care and assistance, denied boarding, downgrading and missed connections.

We have also released a full report on our findings, CAP 1500.
Status:
Current
Review comment:
-
Version:
1
Version date:
22-Feb-2017
View file:

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